Do not remove both cartridges at the same time. Asia Pacific and Oceania. Already have an HP account? Modify your browser’s settings to allow Javascript to execute. The Power light is on and one or both of the Print Cartridge status lights blink. Do not remove jammed paper at this stage.

Uploader: JoJotaxe
Date Added: 6 October 2018
File Size: 48.31 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 8017
Price: Free* [*Free Regsitration Required]

Please wait while we process your request. You must unplug the power cord to move the carriage by hand to avoid the risk of electrical shock.

HP Customer Support – Software and Driver Downloads

Desknet these steps resolved the issueyou do not need to continue troubleshooting. Removing and reinstalling the cartridge might help. Reset the printer Sometimes a paper jam error persists even though there is no jammed paper false paper jam. Make sure that the power cord is disconnected from the back of the product.

The product is preparing to print.

Reattach the rear access door to the rear of the product and make sure that it snaps into place. It included a built-in cut sheet feeder, 2 ppm, and dpi. One or more of the values entered is not permitted.


Select all Deselect all. Lightly moisten another swab with distilled water, and then squeeze any excess water from the swab.

HP Deskjet 6940 Printer User Guides

Warranty withdrawn refurbished product: Or, view all available drivers for your product below. Please make a different selection, or visit the product homepage. Remove the cartridges Press the Power button to turn on deskiet product, if it is not already on.

The list of recommended drivers for your product has not changed since the last time you visited this page. The serial number provided does not match the previously selected product. Allow the contacts to dry for approximately 10 minutes, or use a new swab to dry the contacts.

Press the Power button to turn on the product.

Trying to clear up paper from the front of the product can damage the print mechanism. Continue to the next step to replace the cartridges. One or both cartridges need to be cleaned or replaced. Choose a different product.


Blinking Lights on the HP Deskjet , dt, and Printer Series | HP® Customer Support

The Power light is on and one or both of the Print Cartridge status lights blink The following light pattern displays on the control panel:. Let HP identify any out-of-date or missing drivers and software. Already have an HP account? The swab should be only slightly damp. When a cartridge is low on ink, consider having a replacement cartridge available to avoid possible printing delays.

See your browser’s documentation for specific instructions. Solution Follow these steps to load paper in the product.

Select from the products you own. Press and hold the Print Cancel button. Press down lightly on top of the cartridge latch, and then pull up the latch to unhook it.

Today, HP sells various Deskjets.